Delivery
Orders typically ship within 1 to 2 business days. Shipping time from 2 to 7 working days depending on location.
Black Friday ShippingDue to high order volumes during the Black Friday Sale Period, please allow up to 5 business days for your orders to be processed by our warehouse.
Returns
If you are not satisfied with your purchase for any reason, simply return it to us in its original condition & packaging within 30 days of purchase. We only accept returns of non-sale, unused and undamaged items purchased through Pacsafe.com
Already marked-down items cannot be returned and exchanged.
Warranty
We stand behind the quality and workmanship of all our products. As such, we offer a limited 5 year warranty on backpacks and bags, and a 2 year warranty on other items and accessories.
Terms and Conditions - Free Gift with CX Purchase
The "Free Gift with CX Purchase" promotion (“Offer”) is available to all eligible customers under the following terms and conditions. By participating in the promotion, customers agree to comply with these terms and conditions and any decisions made by Pacsafe regarding the promotion.
Promotion Period:The Offer runs from 12:00 a.m. EST on November 18, 2024, until 11:59 p.m. PST on December 1, 2024 (“Black Friday Sale Period”).
Channel Availability:The Offer is available online only at Pacsafe.com.
Stock Availability:The Offer is valid while supplies last.
Redemption:To redeem the free gift, customers must add any Pacsafe CX collection items to their cart during the Black Friday Sale Period. The free gift will be automatically added into your shopping cart.
Free Gift:The item offered as a free gift is Coversafe S75 neck pouch in the color Orchid Pink. This free gift has no cash value and cannot be exchanged for cash or any other products.
Limitations:Only one free gift per customer per transaction is allowed. The free gift is subject to availability and while supplies last. Pacsafe reserves the right to substitute the free gift with an item of equal or greater value.
Shipping and Handling: Customers are responsible for any shipping and handling fees associated with the free gift.
Liability: The brand is not liable for any lost, stolen, or damaged free gifts during shipping or handling.
Returns (for CX bags at full price): In the event of a return, all gifts given under this promotion must be returned together. The full amount will be credited to the original payment method.
Returns (for CX bags already-marked down): Already-marked down items in the sale are not eligible for returns.
Extended Fulfilment Time:Due to high order volumes during the Black Friday Sale Period, please allow up to 5 business days for your orders to be processed by our warehouse.
The perfect size. It's not small or too big. Color is the perfect "peach" color. Surprisingly, more pockets than expected and the safety features are great.
Super
My wife absolutely loves it!
I bought this after having my cash stolen from my 'posh' backpack in Spain this summer. I couldn't believe the pickpocket had taken cash out of my purse without me even being aware. I started looking for something more secure, but didn't want a huge backpack to carry around. I hesitated over the price of this one but ordered it to have a look. Well, I can honestly say it is the perfect size for everyday use. It carries my purse, car key, house keys, glasses case, water bottle and umbrella and still has room for a Kindle or other items. It sits very comfortably on my back and does not feel at all heavy. I feel my belongings are safe when I'm travelling on a packed Tube, or eating out. I am very pleased and will buy more Pacsafe products, rather than be lured into Louis Vuitton again.
A few weeks ago I was robbed on the London Underground by a man who followed me off the Tube. I had thought my cheap backpack (from a well-known outdoor brand) was safe as I was aware of my surroundings. But in the 20 seconds that my back was turned, the man got my wallet and phone. I chased him and got them back, but I resolved then to invest in a Pacsafe bag and never let myself be vulnerable like that again. The Pacsafe Petite is lovely to use! Comfortable, cute, very neat and stylish, and I enjoy using the security features which would have been enough to deter my particular thief. I'll still be very careful wearing any backpack now, but the casual, opportunist pickpocket/thief would struggle to open this before I was alerted. Pacsafe isn't cheap but absolutely worth the price.
