Most complicated device I have ever had, and WITHOUT INSTRUCTIONS
I have now spent four hours reviewing the website and stupid you tube videos to arrive at these conclusions:
1. There are NO INSTRUCTIONS AS TO HOW TO SECURE THE END OF THE CROSSBODY STRAP. WHAT LINE DRAWINGS THEY ARE USELESS.
2. The YouTube videos are celebrating their lives of spending 19 years of worldwide travel. As well as how many of your products they have. Other videos do not show this product.
On Monday I'm returning this piece of junk. Would you supply the return address as well as a RMA?
Thank you.
Pacsafe – Official North America Store
Thank you for your feedback. We are sorry to hear about the difficulties you've experienced with our product.
To assist you better, we have an instructional video that demonstrates how to use this secure locking system. You can watch it here: https://videos.sproutvideo.com/embed/0691d0bf1418e9cf8f/6ed129dad989262c. Could you please take a look at the video and let us know if it helps resolve the issue?
If you still wish to proceed with the return, please make the returns request here: https://pacsafe.com/pages/return-policy.
Thank you very much.