5 Stars
My second bag from them. Such good quality and gives me peace of mind of my vacations
My second bag from them. Such good quality and gives me peace of mind of my vacations
This bag was a gift for my friend who will soon embark on her first trip to Paris. As the pickpockets there are uncommonly talented, I bought this bag for her so she can enjoy looking at everything without fear of being robbed. It seems to be a good size for a day bag and has a lot of features for both safety and ease of organization.
The bag was a little smaller than I expected. However, I could have made it work if not for the difficulty of operating the anti-theft lock. It's very difficult to work the lock while the purse is on my body. Taking the purse off to work the lock defeats the purpose of an anti-theft bag. I'm 65 and know that part of the problem is that my hands are weaker. However, that means to the bag is not very accessible for the older population and I couldn’t use it. Unfortunately I wasn't able to return the bag as I was just past the return window. I bought a different anti-theft bag from another company with easier to operate (but still secure) locks. I'm disappointed in pacsafe.
Thank you for sharing your experience with us. We're truly sorry to hear that the bag didn't meet your expectations and that you encountered difficulties with the anti-theft locking systems. We understand how frustrating it can be, especially considering the unique needs of our customers across different age groups.
We have already passed your feedback on the lock accessibility to our product team for future development. We appreciate your input as it helps us strive to improve our products and make them more accessible for everyone.
I have had this Pacsafe bag along with many other Pacsafe crossbody bags for a year now. This is the one I keep going back to for comfort and convenience. I have neck and back issues. This one is the most comfortable not weighing me down. For travel, I love having the front pocket for my phone and picture taking while securing my wallet and essential in the main compartment. The strap on this one is very comfortable and doesn’t dig in to my neck area. The main compartment holds a lot. I wish I had bought it when it first came out and the all black version was available. PLEASE bring back the solid black without the gold colored bottom.
Great for carrying passports & cash etc for travelling. Didn’t care for the texture of the material it’s made from, but overall a good product.