Delivery
Orders typically ship within 1 to 2 business days. Shipping time from 2 to 7 working days depending on location.
Black Friday ShippingDue to high order volumes during the Black Friday Sale Period, please allow up to 5 business days for your orders to be processed by our warehouse.
Returns
If you are not satisfied with your purchase for any reason, simply return it to us in its original condition & packaging within 30 days of purchase. We only accept returns of non-sale, unused and undamaged items purchased through Pacsafe.com
Already marked-down items cannot be returned and exchanged.
Warranty
We stand behind the quality and workmanship of all our products. As such, we offer a limited 5 year warranty on backpacks and bags, and a 2 year warranty on other items and accessories.
How well and secure the zippers lock
I walked over 800km with this in my backpack, and slung around my neck when I got to my albergue each day, exploring the towns. It was the perfect size while flying to Spain from New Zealand, big enough to carry toothbrush, toothpaste, spare socks etc.
The security features were great and I used them every day .. the lock, the system for detaching the strap. It also gave me peace of mind that it has some waterproofing, when I walked in the rain (luckily the weather was great most of the way). Also peace of mind with the anti-pick pocketing / theft features when I walked Barcelona etc.
The RFID pocket even fitted my tiny wallet as well as passport (it could be slightly bigger).
Expensive but I feel it was worth it, and it will get lots of use in the future.
Love this bag currently using it travelling to asia, knowing my valuable is safe
Well made with good security features. Haven't used it yet, so rating could go up.
I am very happy with this bag; I can use around my waist/hip or across my body. The two zippered compartments allows me to lock the money/credit cards compartment while leaving the other with most used items unlocked for fast and easy access. There is a padded section that protects my phone, and lots of room for everything I need to bring with me. I travel with mine, but also use it daily as a purse: some color options beyond black and gray would be much appreciated!
